Maintaining a competitive edge and providing outstanding value to customers are essential in today’s quickly changing business environment, especially for companies that cater to small business clientele. Small firms are more demanding than their larger counterparts, have distinct needs, and lack the unrestricted funds of more established businesses...
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White label partnerships have become a popular business strategy, enabling companies to offer new services or products without having to invest in the time, effort, and resources required to develop them from scratch. However, cultivating these partnerships takes time and effort on behalf of the business looking to reap the benefits of a white label […]
We just came back from Las Vegas, where we attended Informa’s Channel Partners Conference & Expo and MSP Summit. This four-day event brought together VARs, MSPs, ISVs, telcos, vendors, and distributors from around the world...
It’s been frustrating for banks to see their small business customers trickle over to fintechs, neobanks, and alternative lenders. Thankfully, smarter use of alternative data sources could help traditional banks to stem the flow and rebuild relationships with small business owners. Small business owners feel frustrated with banks and traditional lenders, who have generally taken […]
In today’s competitive business landscape, looking for ways to stay ahead of the curve and increase revenue is a constant conundrum that most businesses find themselves pouring hours of research and development into. However, developing new services from scratch can be time-consuming, costly, and risky. Fortunately, there is a way to introduce new services without […]
A few weeks ago I received a message from someone I haven’t worked with in years. Neither of us is still working at the company we were at back then, and yet, as soon as I saw the name – I immediately remembered the journey our partnership had taken us on. The endless negotiations over […]
As Director of Customer Success & Sales at vcita, I’ve seen firsthand that it’s a tough world out there for small business owners, as they often find themselves juggling multiple responsibilities with a limited team and a fluctuating budget. One thing I know for certain is that small businesses still need big solutions, which is […]
Traditionally, telco partnerships and target segments have been focused on markets that represent high volume or high value. As a result, consumer and large enterprise markets have been the natural first choice given the opportunity for telcos to be able to standardize and scale product offerings and services in these markets...
Over the last few years, as digitalization has taken hold, we’ve seen some fundamental shifts in financial services for small businesses. Fintechs and neobanks have managed to chip away at the market share and transactional volume that traditional financial institutions once held on to unchallenged. Drawn to lower or zero fees, 24/7 transactions, and simpler, […]